Necessary details With respect to COVID-19

We appreciate that during this time you might have a lot of concerns about how Coronavirus could have an effect on you when you purchase goods online. We're here to help you answer any questions you might have about your wellbeing and purchasing our goods!

Am I at risk for COVID-19 by a package or product ?

"According to the CDC," in general, due to the poor survival of these coronaviruses on surfaces, there is generally a very low chance of dissemination from goods or containers delivered at ambient temperatures over a span of days or weeks.

In addition, the WHO reports on its website that "the chance of an infectious person contaminating consumer products is low and the possibility of contracting the virus that causes COVID-19 from a shipment that has been transported, travelled and exposed to various conditions and temperatures is also low."

You may therefore rest assured that the shipments you get from The Pleasure Playhouse will be COVID-19 free!

How this condition does effects my order/shipment?

Please notice; orders normally take up to 1 working day to be handled. Our staff works tirelessly to offer excellent customer support while making every attempt to keep under usual delivery times.

People should be aware that certain shipments can face delays in delivery times and/or delays in transit on behalf of our carriers while we continue operating with our dedicated shipping department and fulfillment centers. During this time, we sincerely thank you for your patience and understanding.

Should I clean my purchased The Pleasure Playhouse product(s) before using it?

Indeed!-YES! We recommend washing the product ALWAYS before and after each use. In addition to germs, dust and dirt are often likely to adhere to the surface of certain items, so they need to be swept.

For each application, we suggest to clean the product, since there is a high change in organic fluids accumulated on the product from use. Bacteria that prefer dark spaces where goods are usually stored may be harbored by this fluid. Washing during use stops this bacterium from accumulating on the substance during use.

Although not suggested, you can even cover the item with a condom if you feel extremely lazy, and dispose of the condom after use. This may work only if the outline of the target resembles a phallus

Pro tip: even wash your hands with the soap before and after your session!

What sort of soap am I supposed to use to clean my products?

Mild hand soap or dish soap is only suitable if it is unscented. Scented soaps tend to mess with the pH of your body, leaving you more vulnerable to infection. We encourage you to shop our toy cleaners specially designed for use on or near your intimate area if you are uncertain if the soap you have at home is suitable.

* Please follow the guidelines for use contained in the gift box, and if you are confused about the use of any adult novelty toy, contact a doctor or licensed health care provider.